An outbound call center services company is one in which an agent makes an outward call to customers on behalf of a business or client. Calls made from the center include those for telemarketing, sales or fund-raising as well as for contact list updating, surveys or verification services.
Outbound Call Center Services
What is outbound call center services?
Call centers providing outbound support employ executives who make outbound calls on behalf of businesses to their prospects or existing customers to promote growth and to help them enter new markets. The scope of outbound call center support typically includes responsibilities such as telesales, appointment setting, lead generation, market research, and telemarketing.
Outsourced outbound call center services
In a biting cold economy like today’s you need to find out efficient ways to be braced against difficult times. PGBS from India is uniquely situated to provide you with the most cost-effective and productive contact center solutions. Outsource your call center services to one of the efficient outbound outsource companies in India and see your profits grow.
Here is a list of the outbound call center services provided at PGBS in India
Various industries we support include
Benefits of our offshore outbound call center outsourcing services
We provide both inbound customer support and outbound customer support through an advanced telecommunication network, helping in the high-speed transfer of voice and data from all over the world. We, among the expert vendors in India, offer high-quality outbound BPO services at extensively lower rates. You can save a lot on operating costs, making a huge difference in your budget.
We have well-trained outbound executives who understand varied telemarketing centered concepts and implement them as required. We also handle direct sales calls which are mainly done to potential customers after lead generation. Our multilingual call centers make sure that each product and service is clearly explained to all the customers in their native languages by our outbound executives. It helps us bring accurate sales results for the clients who outsource to us.
Our experienced call center staffs in India possesses excellent communication skills which help connect immediately with the customer in an urge to serve them quality. We constantly update our company with advanced equipment, network, and technology.
With PGBS by your side, you get dedicated multichannel support on a 24x7x365 basis. All the inquiries are monitored and recorded with us for your further references. The quality of the response is monitored regularly by our managers and you can review the same on a regular basis after outsourcing to us. Rigorous training programs are organized to make sure that our outbound Indian employees are well versed in meeting your goals.
High-quality infrastructure at PGBS makes sure that the probability of system breakdowns are nearly zero and quality outsourcing service is guaranteed always. With us, you need not to be worried about any type of customer support services and can focus on your core business areas.
Contact us today for outsourcing all your outbound call center sales needs to us and increase your customer base and ROI