Our Turkish language call center service is here to help you connect with customers and build your base in the Turkish market. We know that it can be incredibly tough when you have business outside your country. But our trained Turkish speaking professionals are on the job, ready to take your business to new heights.

Effective communication happens when we speak in a language that the customer understands. Our multilingual call center support services will ensure that you can connect with the Turkish speaking population. 

Over these many years, we’ve helped many international brands establish and solidify a connection with the Turkish speaking population. You can choose our Turkish speaking call center services, as they are just perfect if you’re looking to market your product in Turkey or set up a Turkish call answering service. 

Our professionals are well-versed in the Turkish language and culture. So, you can confidently entrust your customers to our care.

Our Turkish speaking call center services

Before you outsource your customer support to an outside vendor, it is understandable that you want them to be experienced in the field. This makes business sense, especially if you are an international brand. PGBS multilingual customer support agents have extensive experience dealing with Turkish language speaking customers. Each of them is put through regular workshops and training sessions so that they are updated on the latest trends, etiquette, and best practices.

 These are the services that fall under our umbrella of multilingual customer support: 

Inbound customer support

Our inbound call support team receives and manages incoming calls in Turkish from customers. They are fully trained to take orders, handle questions, make reservations, gather information, etc. 

Outbound customer support

Our customer support team is also quite capable of making calls for sales, lead generation, conducting surveys, making appointments, and other outbound calls. They’ll capably help you connect with Turkish speakers, produce leads, and convert leads into regular paying customers. 

Email support

Our customer support executives are also skilled in offering professional email support in Turkish to your customers. 

Chat support

Chat support is the best way to give your customers immediate attention when the phone lines are busy. Our professionals are fully capable of handling live chat conversations and promptly solving issues. 

24/7 Phone Answering

As phone answering is a voice process, our professionals are trained in the right phone etiquette. We make sure that there is always someone to take calls from your customers about any issue. It doesn’t matter if there’s a holiday or the customer calls at odd hours, there’ll always be someone to pick up the call. 

CATI market research

We, at PGBS, have always been quick to adopt technology that gives our clients the best results. CATI, or computer-assisted telephone interviews, is one of the best market research tools available to businesses. 

Technical support

We have a dedicated team of technical support staff that works round the clock. They’ve got the technical proficiency to understand the problems and the interpersonal skills to guide customers to the solution.

Advantages of our Turkish call center service

  • Our services are available 24/7
  • Our omni channel communication strategy makes for smooth redressal of problems
  •  On-call rosters reduce confusion and make for efficient call management
  •  You can easily grow your presence in the Turkish market
  •  You’ll see an upward trend in your customer relations
  •  Competitive pricing
  •  Access to the latest call support tools and techniques

Are you looking for call support services in languages other than Turkish? Our multi-language call center comes in these other languages as well.

  • Malay
  • Swiss
  • Finnish
  • Danish
  • Lithuanian
  • Estonian
  • Latvian
  • Turkish
  • Hungarian
  • Vietnamese
  • Czech
  • Bulgarian
  • Korean
  • Hebrew
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