In today’s competitive business environment, it has become a necessity for many organizations to offer uninterrupted professional multilingual phone call answering services to establish a reputable position in the global market. Communicating in the native language is one of the best ways to quickly connect with the audience and enable them to express their issues properly.

Therefore, with more than 9+ years of experience in the desired field, PGBS has been offering quality solutions with its business phone answering service over the border to serve every client’s needs. Be it corporates, small businesses, enterprises, or even individuals. Being one of the best multilingual telephone answering companies, our 24/7 answering service will serve the needs of your customers.

Phone Answering Services

At PGBS, we hire the best customer care representatives who are fluent in reading, speaking, writing, or interpreting multiple languages to provide an improved caller experience. In addition to this, we also have virtual receptionists who can take calls or record messages on behalf of our associates to immediately address the common issues of clients. Our multilingual call centers can help clients globally expand their businesses across different states and countries while achieving maximum efficiency, improved sales, and increased customer satisfaction.

Our Phone Call Answering Services Include

  • Order Taking Answering

    We help customers by providing them the desired information to thoroughly understand the client’s product or service before placing an order.

  • Technical Support

    We have experts who can deliver world-class technical support, thereby allowing users to address their product or service-related issues with ease.

  • After Hours Business Answering

    We employ dedicated staff for after business hours answering for enhancing their experience by being available for 24 hours and 7 days a week.

  • Inbound Support

    We help companies deliver efficient inbound customer service to their existing customers by offering the desired assistance with their inquiry or service request.

  • Live Receptionist Answering

    We help companies to become flexible and versatile in handling any number of calls regardless of the size through our professional live receptionist services.

  • Cross-selling and Upselling

    Our professionals have tremendous expertise in performing cross-selling and upselling operations, thereby helping businesses in exploring new markets.

Fluency in Providing Telephone Answering Services in Multiple Languages

  • English
  • Greek
  • Hindi
  • Cantonese
  • Albanian
  • Finnish
  • Manila
  • Polish
  • French
  • Latin
  • Japanese
  • Danish
  • Filipino
  • Canadian French
  • Russian
  • Hungarian

Key Benefits of using our Multilingual Phone Answering Service

  • Our call center staff are talented and highly trained to achieve proficiency in covering the client’s needs and expectations.
  • Our call center services never compromise on work quality even though our services are offered at an affordable rate.
  • We take full responsibility to solve the client’s problem without any delay by offering our virtual answering services 24/7 throughout the year.
  • We come up with the best strategies to overcome the pressure and deal with each of our customer issues without fail.
  • We employ advanced contact center infrastructure and the latest technology to ensure dynamic and fast-paced client interaction.
  • Our virtual answering services are customized to the caller’s time zone so that we can assure uninterrupted and seamless communication.

Industries we support include

  • Travel
  • Finance
  • Education

Why choose us as your multilingual phone answering service provider

Partnering with PGBS can guarantee that your business will always receive exceptional outcomes that can help you thrive in the global marketplace. We provide answering service costs on a monthly and per call basis. No matter what language your callers speak or which country they belong to, we will make sure that our dedicated virtual receptionist service will resolve all their issues while developing trust for your business. Apart from that, our bilingual answering services are also the best in the industry that can offer numerous advantages for your business operations. Therefore, wait no more and hire our 24/7 live answering services to increase positive customer experiences and sales revenue.