ProGlobalBusinessSolutions (PGBS) is a renowned Italian call center solutions provider that supports businesses across Europe and the rest of the world. We have an excellent squad of Italian-speaking agents who have the expertise in knowledge, skills, and technologies to successfully talk to your customers on your behalf and support them.

We can support your customers in their communication mode preferences, like chat, email, call, etc., to engage with them and build your brand for good client service and retention. Take a step ahead by getting closer to your Italian-speaking customers.

Today, most businesses have some resources to enhance the customer experience, and it is an essential aspect of doing business. Businesses adapt to changing client expectations as they have to provide the most reliable customer service to stand out.

Italian customer service is on the rise! The landscape is finely customized, and businesses have to speak in their customers’ language to get the deal moving. And no doubt, Italian customers always prefer to get their queries rectified by communicating in their home language, even if they opt for an international experience.

If you wish to leverage the power of excellent customer service, outsource Italian call center support to us.

Italian speaking call center services

The business preference may change over time, but what lasts forever is the excellent customer support delivered by Italian-speaking agents with high standards. You can get this too by partnering with our multilingual call center company.

If you are looking for reasonable Italian customer solutions, don’t think beyond! We are here for you!

Our Italian Call Center Support Includes

Italy is emerging to be among the topmost eCommerce markets in Europe, and that’s great news for businesses looking to expand their base in Europe with excellent Italian customer service. With the help of multilingual customer service outsourcing, businesses are taking advantage of providing support in native languages.

We can offer end to end Italian call center support at customized pricing options.

Our bilingual customer support agents are skilled in offering

With the help of our services, you can increase your customer experience and result in high sales.

Benefits of outsourcing Italian call center support to us

  • Round the Clock Support

    Your customers are valuable to us. We work 24/7, irrespective of the time zone differences, to support your customers in the best way possible. Our multilingual experts will be engaged with excellent bilingual call answering service to uphold your brand value.

  • Exemplary Customer Service

    We offer the best service possible to retain your clients. Our support service agents will adhere to the industry best practices in offering flawless customer service to your clients. With a good squad and trustworthy call center services, we can help you expand exponentially.

  • Bilingual customer support for ease of access

    We stand out with bilingual call center services. We have the perfect combination of specialists in two or more languages for e.g- Italian and English, Italian and French, Italian and Dutch. This helps in dealing with the customers’ communication challenges.

  • Freedom to opt for Full-time or part-time resources

    You are free to choose the best resources for you – based on your needs. You may require full-time now and part-time later or vice versa; accordingly, you can avail of the service and enjoy the benefits of working with us.

  • Affordable Italian Customer Service

    We provide you with the most budget-friendly rates for the call center service. You can benefit from it by saving time and cost and focusing more on your core business functions.

  • Flexibility and Scalability

    We understand how important customers are for your business. Taking care of them is our utmost priority. We have a dedicated team who will work with you based on your requirement – you can add or remove the resources based on the need. And they work for you with a flexible schedule.

  • Dedicated Quality Assessment and Account Team

    With us, you are fully secure. We have a dedicated team who will work exclusively for you in taking care of your clients. We also have a dedicated Quality Assurance team who will ensure no gaps in the services and that would be of high quality.

Hire us for your Italian customer support needs

If you are looking for the best customer service for your Italian market, then there is no way beyond implementing a dedicated local-language client service team. PGBS can help you by offering impeccable service for your Italian-speaking customers to get real-time support without any hassle. With our assured Italian Call center services, we take care of your customers on your behalf and ensure that they are happy with the service.

Need bilingual call center support other than Italian language? Try below language combinations!

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Customers are the core of your business. We can keep them happy!
Let us do it for you through our multilingual support for Italian Customer solutions!

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